Castle Hotel Dublin FAQ's

General FAQ

What time is guest check-in?

You may check-in at 3.00pm, although you may also like to leave your luggage at the Castle Hotel while you explore Dublin.

What is the latest time I can check-in?

Reception is open 24/7 but please let our team on reception know if you’ll be arriving after 10pm. Our main entrance door may be locked for security reasons after this time but ring the bell and our night porter will welcome you.

What is the latest time I can check-out of the Castle Hotel in Dublin?

Check-out is by 12 noon on your departure date. We are happy to store any luggage for you if you’d like to check out before 12.

How late is the hotel open?

Our reception is open 24 hours.

Do you have internet?

Yes, complimentary Wi-Fi is available in all bedrooms and public areas. You’ll receive the code at check-in.

Does the Castle Hotel have an Elevator?

Yes, we have two elevators. Please let us know at booking if you need a room close to one.

Is there somewhere we can store our luggage if we arrive before check-in time?

Yes, we have a luggage room for early arrivals and late departures.

Parking & Transport

Do you provide parking?

Yes, secure parking is available and costs €15 per day.

Does your carpark have a height restriction?

Yes, it is 2.85 meters (9ft 4 inches).

What transport is available to get around?

Many attractions are within walking distance. Local buses and hop-on/hop-off buses stop nearby.

How do I get to The Castle Hotel from Dublin Airport?

You can take a bus, coach, taxi, or rent a car.

Is there a bus from the airport that stops near the Castle Hotel?

Yes. Aircoach and Air Express stop at O’Connell Street Upper (5-minute walk). Bus 16 or 41 also goes to Parnell Square.

What is the Eircode for the Castle Hotel Dublin?

D01 R640

What are the hotel's Sat Nav Coordinates?

+53.354768, -6.263296

What are the nearest attractions to the Castle Hotel?

Nearby attractions include Hugh Lane Gallery, Garden of Remembrance, Croke Park, Gate Theatre, James Joyce Centre, Temple Bar, Trinity College, EPIC Museum, and more. See our Dublin Guide.

Payment

What is a pre-authorisation?

A pre-authorisation is a temporary hold of a specific amount on your card, not a charge.

How much is a pre-authorisation?

This depends on the number of nights you stay.

Why is the credit card pre-authorised?

It guarantees that funds are available for your stay and any charges incurred.

When does the pre-authorisation get released?

It depends on your card issuer. It may take 3–15 working days depending on credit or debit card and your bank's policy.

How can I cancel or adjust my reservation?

If booked through an Online Travel Agent (e.g., Booking.com), contact them directly. If booked directly with us, contact our reservations team at +353-1-8746949 or info@castle-hotel.ie.

Do you accept cash?

Yes, in the bar and restaurant. However, we appreciate cashless transactions.

Breakfast and Dining

Do you serve breakfast?

Yes, all rooms include Full Irish, Vegetarian, or Continental breakfast.

What time is breakfast served?

Continental: from 7am; Hot breakfast: 7:30–10:30am daily.

Can I have breakfast with early checkout?

Yes, you can request a takeaway breakfast (muffin, fruit, juice) the night before.

Do you have outdoor dining?

Yes, in our covered garden area.

Other FAQ

Do you offer laundry service?

We can recommend local laundry services nearby.

Is the hotel pet friendly?

No, only service animals are allowed.

I lost or forgot something in your hotel. Have you found it?

Please contact reception and we’ll check for you.

How old is the hotel?

The Castle Hotel was established in 1809 — Dublin’s oldest hotel. Learn more.

Who should I contact for complaints or feedback?

Please speak to reception during your stay. For post-stay feedback, contact Yvonne O’Keeffe, General Manager at yvonne@castle-hotel.ie.

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